FAQs & policies.

Can I shop on my own?

I love when a client is enthusiastic to participate in the design process! When it comes to shopping on your own, you have hired me to design and complete a vision for your space and I ask that you do not select or purchase items because that selection may not be a good fit for the design, space, or budget. You will receive a detailed specification for items to be purchased directly.

What additional fees can I expect?

I do my best to give you a full cost outlook of each item, but additional costs such as storage, shipping, installation, or unexpected labor do occasionally happen.

How long do projects normally last?

This depends on the scope of the project and what is purchased. Occasionally there are delays caused by weather, vendor vacations, factory errors, and other unpredictable influences, that are out of my control. The client as well as all professionals hired to work on the project are expected to not cause unreasonable delays in the project.

Do you work with contractors?

I work with the contractors hired by the client. I love working with other design professionals to create your custom space. I prefer to use professionals that I have worked with on previous projects and can provide recommendations when necessary. Haven Creative Interiors does not provide contractor services; so independent architects and contractors hired by the client are an integral part of the process.